Navigating UX through an FDA Environment
Amy Willis brings years of field experience to her current role as Director of User Experience and Visual Design at Pathfinder. As part of her responsibilities in this position, she’s learned how to navigate user experience testing within FDA regulations, how UX and FDA interact and how mutually beneficial their relationship can be.
Working in an FDA environment can add its own set of challenges to any project or development process, particularly when it comes to incorporating user experience testing into product design and development. But not all aspects of the FDA’s requirements are cumbersome, or completely different from the goals of user experience testing.
“I think that, to a large extent, when you look at the FDA requirements, particularly as they pertain to the UX realm, they’re basically requiring standard UX best practices,” says Willis. “There’s a lot of language around what the FDA calls human factors testing, which, in the world of UX, is referred to as user research.”